I’m in the gray, working with public relations


I’ve been wanting to write a bit about what I’m doing and where I’m working, but had trouble figuring out how to approach the subject.

You see, I work for a PR company.

I can hear you all gasping. No, I have NOT crossed over to the “dark side.”

PR companies are scrambling like most other institutional businesses to figure out this whole “Internet thing.” My job as “Digital Media Intern” is to move Quinn & Co. forward by teaching how social media works. Twitter, Facebook, blogs, the whole kit and caboodle.

So I’ve been doing lots of research: what’s the best blogging platform for their purposes, how can the company and their clients build loyalty through Twitter and Facebook, how to monitor brands with Google Alerts, optimizing press releases and websites for search engines, and building lists of bloggers and micro-bloggers for Real Estate, Travel and Food, Wine & Spirits.

I’ve also been doing some multimedia work: a video from a media panel, working on an interactive email design.

All of which is very helpful in getting to my goal.

I want to work in news. No question. I don’t care if it’s a newspaper, magazine, radio station, because when you get to the website, it’s all the same.

Ultimately, news outlets have to learn the kinds of things I’m learning now. How do you build niche audiences online? How do you manage an online community? And so on.

While my true love is reporting through multimedia (including data), this is fun, too. I’ve never liked the black hat/white hat metaphor, so I’m working in shades of gray.

Falling in love with blogging again


Zac Echola reminded me yesterday what this blog is about and why I started it.

  • 1. A networking blog should be a living document of your professional self. You should stay focused on topics that matter to people who may hire you. You should start reading blogs from people in your field.
  • 2. When someone makes you think, you should think out loud on your site. Have a conversation with others. Email people questions. Chat with them on twitter. Get to know people. Working a blog isn’t much different than working a room at a conference. Stay focused.
  • 3. Show off your work. When you do something good, show it off. Don’t be bashful.
  • 4. SEO the crap out of yourself.
  • 5. Seize every opportunity you can.
  • 6. Always remember that there’s a real human being on the other side of the machine.

I’ve been really bad at updating lately, and I’m going to work hard to fix that, starting with a bunch of updates on what I’ve been doing lately. I think short posts are preferred, so I’ll split things up. Keep an eye out for stuff on Twitter, Google Maps, Django and more.

SNDBoston: Making Data Webby


with Adrian Holovaty! This is the highlight for me, since my background is more programming and I’m defenitely a huge geek. Seeing Adrian speak was the deciding factor in coming to SND.

How to take data and make it efficient in terms of how the hypertext is laid out. Example: Wikipedia = Serendipity

Journalists are essentially collectors of data.

Rant #1 No serendipity in online journalism. Bullshit!
Data browseability: people want it and expect it. (IMDB, Amazon.com)

Serendipity increases stickiness and usefulness.

It all starts with structure. Have a structured list of data (facts) like an Excel spreadsheet. Journalists take clean data and turn it into a story. Computer programs can’t read the story. News orgs have the infrastructure to collect data, edit and verify the data and get the data to people. But they don’t leverage the data!

Lesson #1 Structure your data
Everything has structure. Sports. Obits. Even photos: subject, photographer, where, when, camera, size, colors (Flickr)

After the structure, the easy part.

Lesson #2 Give your data “the treatment”
Example: crime data
Step 1: lists fields (date, time, type, address, location, arrests, case number)
Step 2: key concepts (what data is useful? date, time, type, address, location)
Step 3: make breakdowns (list all possible values for each field)
Step 4: make list pages (pages for each value in each field)
Step 5: detail pages (pages for each crime)

Things to note
- Permalinks for concepts (distinct URL) linkability/bookmarkability
- SEO
- Serendipity

Example sites: chicagocrime.org, Faces of the Fallen, Video Game Reviews, Mixed Messages.

SNDBoston: Elections Roundtable


Coverng elections is a serious design challenge: fairness, impartiality, dense content, BORING?! Designers can make the content interesting and visually appealing.

Paul Nelson, The virginia Pilot

- Work with ad vertising to ensure enough space
- Handle news based on value and not on previous coverage
- Get opinions from community (reaction pieces on debates, etc.)
- Create ways to make the good stuff stand out (local connections to issues, adwatch - are candidates telling the truth in ads?)
- At-a-glance info
- Jon Stewart and Stephen Colbert
- illustrations, graphics, multimedia, embed from YouTube etc.
_ reefers to Web site
_ prepare multiple fronts

Dan Wasserman, Boston Globe

- Cartoons for election campaigns: has to fill the same size rectangle 4-5 times a week.

Eilliott Malkin, information architect, New York Times interactive

- 2004 election coverage: infographic reefer, liva data from AP
- 2006 coverage: modular inforgraphics, came up with structure 6 months in advance: results page for each section
- 2007: blog caucus, full column infographics, live data, results by various categories
- 2008: homepage, politics section front, blogs, election guide (evergreen), topic pages via nyt navigation and google searches (SEO), timelines

Student Sessions: Your Online Publication


Jared Novack and Mike Swartz talking about taking a print publication online.

“How to make an extra $10,000 at your first job and not get laid off 3 years later” is the title of their presentation.

First step is to establish a Web identity. Look at the flags from established, important newspapers and then check out their online representations. Ew. You already have a print identity. Use the same logo, carry your brand over isntead of creating a new one.

WEB DESIGN IS NOT PRINT DESIGN ON A COMPUTER. amen.

Remember:
hierarchy content placement
teasers and reefers more important
columns and grids
design fundamentals
ads are content too
scannability (provide a buffet of info..I’m hungry!)

Forget:
large amounts of real-estate
large amounts of copy
overdesigned logos

Design it once: modular design

Online typography: Only a few typefaces to work with. Make the best of it with CSS. Check out A List Apart. Typography is what users interact with most on your Web site.

Three tips:
Play with letter-spacing
Play with line-height (approx 130% of font size)
Use font size for hierarchy

Newspaper Sins:
Flashturbation: Hell to make and update, hell to link. But, Flash can do the work for templated packages.
Blog Jammin’: Why are so many newspaper Web sites inundated with blogs? Rife with: non-information, uninteresting and mundane, not current or neglected, leftover stories. When they are extremely targeted, have organized information and are used as an easy portal to content, they can be good. Good idea: crime blog.
Podcasts: enhance content by providing a primary source, don’t just read the headlines.
Video: YOU ARE NOT TV and that’s a good thing.

Use Google Analytics. Use SEO.

Errata, etc.


Early this week I wrote about the progress of The Independent Florida Alligator as an online media site.

I left out something very important: Although our writers are not writing specifically for the Web, (and I’m not sure how this would work at other papers, are they writing two versions of the same article?) our Copy Desk Chiefs spend some time each night writing different headlines for online articles. Instead of being cute or clever, they try to get at what each article is about. And they try to apply some SEO principles. It’s very cool.

On another note, I just opened Google Reader. And oh, my god, it can count past 100. And it has a search box. I’m so happy!

Google Search


Google has some pretty interesting search capabilities under way:

  • Keyboard shortcuts
  • Left-hand search navigation
  • Right-hand contextual search navigation

and my personal favorite - timeline and map views.

For searches related to people, events and places, Google can create timelines and maps of the results. You would be able to see search results in chronological order or as points on a map.

Imagine searching for a news term and being able to see all the information in context. That’s unbelievably cool.

Blog Niche Exploration (part the first)


I jumped out of my niche for a few minutes the other day to participate in a roundup of blogging tips. Here are the results:

  1. Daniel: A simple tip that will probably boost your page views: install a translator plugin. I decided to use a paid plugin for this, but if I am not wrong there are some free ones as well. The translation is not very good, as you can imagine, but it helps to attract readers that are not fluent in English.
  2. Brian Auer: According to my Google Analytics, about 35% of my traffic comes from other people’s blogs and 25% comes from the forums I’m active with, while search engines provide about 15%. I post comments on other blogs that are related to mine, and I post my site link in my signature at the forums.
  3. Kat: I’ve recently gotten involved with several “MySpace-like” community sites that focus on my target audience. I share my thoughts in their forums, post intros to my real blog on their system blog and I’ve even created a group for my specific niche. It’s been very, very successful for me.
  4. Tillerman : Be the first to write a post about the ‘Top Ten Blogs’ in your niche. The post will rank highly in any general search for blogs in your niche and other bloggers in your niche write about the post and link to it.
  5. Eric Atkins: Create a new design for your website. Not only will it be more attractive to your regular readers, but you can submit it to some CSS gallery showcase sites that feature great designs. This will give you exposure on those sites while generating a lot of traffic and backlinks from those types of sites.
  6. Sridhar Katakam: Keep track of blogs and leave comments on them. How do you know which blogs to keep track of in the first place? Add the MyBlogLog widget/code to your blog. When you notice a MyBlogLog user visiting your blog, visit that person’s in turn.
  7. Dennis Coughlin: Find the best blogs on your niche and contact the authors. Introduce yourself and send a link of your blog. This might help them to discover your blog, read it and possibly link to it.
  8. Guido: Comment on blogs, write useful content and make good friends on forums.
  9. Grant Gerver: Try to be polemic. I write obsessively about all-things political from the left-wing perspective in the form of humorous, sarcastic one-liners.
  10. Megan Taylor: Participate in conversations on related blogs. Start conversations on your own blog. Don’t just post about a story and leave it at that, engage your audience.
  11. Ramen Junkie: Newsgroups. I always see a spike when I post a review to a newsgroup.
  12. Ian Delaney: Nothing creates long-term traffic more than value. Making a post along the lines of ‘Evaluated resources for XYZ’ is useful. Useful things get linked to and they get onto del.icio.us, which is far better long-term than a digg front page.
  13. KWiz: Write something controversial. I don’t think it’s good to write something controversial just for the purpose of getting traffic necessarily (especially if it’s only for that purpose and you’re being disingenuous), but it works.
  14. Splork: I’ve had good success writing articles and submitting them to EzineArticles. Articles that have been written from well-researched keyword phrases and accepted by EzineArticles tend to rank very high in Google for that search term. Placing anchor text in the footer of those articles so the reader can visit my relevant website has always increased my site traffic.
  15. Alan Thomas: Don’t forget your archives. I just posted a roundup of all interviews I did over the past seven months. One of them generated a new link and a big traffic spike from a group of users that look like they will be loyal readers now.
  16. Brandon Wood: A simple trick I’ve used to increase traffic to my blog is participate in group writing projects. In fact, that’s what I’m doing right now.
  17. Engtech: Community. It’s one word but it is the most important one when it comes to blogging. The only “blog metric” that makes sense is the vibrant community of readers it has. Building a community around your blog will bring you increased traffic, but how do you start? The boilerplate response to building traffic is always “SEO, social networking sites, and commenting on blogs” but it can be simplified to “be part of a community”. The easiest way to seed your blog is with an already existing community. But the only way to do that is to be part of the community yourself.
  18. Goerge Manty: Post 3-5 times a day. Use ping services like pingomatic or setting up wordpress to ping some of the ping services. Engage your readers. Put up polls, ask them questions, give them quizes, free tools, etc. Make them want to come back and tell their friends about you.
  19. Mark Alves: Participate in Yahoo Answers and LinkedIn Answers where you can demonstrate your expertise, get associated with relevant keywords and put your URL out there.
  20. Andrew Timberlake: A great tip for generating traffic is off-line by including your url in all your off-line liturature from business cards, letterheads, pamphlets, adverts through in-store signage if applicable. I even have our website on my vehicle.
  21. Inspirationbit: Well, obviously everyone knows that social bookmarking sites like Digg, del.icio.us, etc. bring lots of traffic. But I’m now submitting some of my articles to blogg-buzz.com (a digg like site for bloggers), and I always get not a bad traffic from there.
  22. Scott Townsend: Inform search engines and aggregators like Technorati (using the ping functionality) when your blog is updated, this should ensure maximum traffic coming from those sources.
  23. Jen Gordon: I came upon some unexpected traffic when my blog popped up on some css design portals like www.cssmania.com and www.webcreme.com. If you can put some time into the concept behind and design for your blog, I’d recommend submitting your site to a design portal not only for additional traffic but to build an additional community around your site.
  24. Chris: Squidoo Lenses are a good way to generate traffic. By using a lense, you can generate your own custom “community” of webpages, including some of the more popular pages in your “neighborhood.” Including your own webpage in such a list is a good way of generating traffic.
  25. Kyle: Simplify. Pay attention to complex issues in your field of work. It may be a big long publication that is hard to wade through or a concept that is hard to grasp. Reference it and make a shorter “for dummies” version with your own lessons learned and relevant tips. When doing this, I have been surprised to find that the simplified post will appear before the more complex version in search results. Perhaps this is why it results in increased traffic; people looking for more help or clarification on the subject will land on your blog.
  26. Nick: Participating in forums is a great way to get loyal readers. Either link baiting people in your signature or posting great advice and tips will give you high quality traffic, which will result in return visitors.
  27. Jester: Leave comments on other blogs. If you’re already reading them, it takes just a couple of seconds to leave a message agreeing or disagreeing with the author, you get to leave a link to your site, and you will almost ALWAYS get traffic from your comments.
  28. Cory OBrien: Read lots of other blogs. Leave trackbacks. Make sure your blog is optimized for search engines. Leverage social bookmarking sites like digg (both for new ideas and for traffic).
  29. Shankar Ganesh: Just browse around MyBlogLog.com and you will surely get visitors to your blog.