Mobile News: Problems, Examples, & Real World Use


(Note: I wrote this a few months ago and forgot about it. I found it while cleaning off my hard drive today. Oops!)

I got a Blackberry Pearl about a year ago, and while I have access to Google Reader and Twitter, (my main sources of news) I just haven’t gotten out of the habit of reading off the larger screen of my laptop.

Many media outlets are pursuing the possibilities of mobile news, having learned from their mistake with the Internet. As mobile phones get more advanced and more people use them, there is an opportunity to capture an audience.

Problems

One issue to address when setting out to get news on mobile phones is the variation in technologies used by different phones. Many phones can play video or view websites. All phones can receive text messages, but that can be costly to the user.

Viewing websites on a non-iPhone is a ghastly business. Tiny screens, poor rendering of CSS, graphic-heavy or Flash-based websites, they all make information harder to get at. One solution here is to create a mobile stylesheet that the phone browser will detect.

Another problem is content. Just as people don’t read off a computer screen the way they read a print product, no one wants to read a lengthy feature article on a 2-inch screen.

What kind of content might one want to see on a phone?

Weather and traffic alerts, events, and big, huge, breaking news. Seriously, the feature article can wait till I get home. But if a criminal is running around my neighborhood with a gun, I’d like to know, ASAP.

What about multimedia? I don’t see myself using my phone to go through a complex multimedia package. A video or slideshow, maybe, if I’m really interested. But phones are about “right now” communication. That should be reflected in how news companies approach them.

It may be that the only real solution for phones is better phone software. It doesn’t have to be iPhone quality, but the ability to add “news” to your basic menu would change everything. You could do any kind of feed you want then, while not having to go three steps in just to open a browser.

Examples

The Associated Press launched the Mobile News Network. The view on a phone is pretty nice, with a top news home screen, categorized story feeds (you can pick the general topics, and a “saved” category for custom searches). You can set preferences for location and the types of news you want to see. They also do video pretty well, providing various formats. They have applications for Blackberry/iPhone/iPod Touch users.

CNN’s mobile offerings include a Java application, SMS alerts, live TV (for certain providers), and downloadable videos.


The BBC actually explains
how they set up several different versions of their mobile site and let your browser choose the best one.

The New York Times offers a mobile site where you can read the NYT blogs, see most e-mailed articles, get alerts for topics or keywords, and browse real estate listings, stocks and weather forecasts. You can also choose to have news sent to your phone via text message. Customers of certain providers can also get access to crossword puzzles.

Fox News provides live video, streaming video clips, the requisite mobile site, and text alerts. Something a little different: they also offer an audio version of FNC, for a monthly fee.

Real World Use

The people most likely to have a compulsion to check the news every few hours, no matter where they are, are journalists. So I rounded up a few and asked about their mobile news habits.

Greg Linch sent me an e-mail after I asked for responses on Twitter.

I check Gmail on my smart phone (an AT&T Tilt), where I might have a New York Times, Washington Post or Miami Herald breaking news e-mail. After checking Gmail, I look at Twitter for other news and any interesting conversations. I also get Miami Herald breaking news text alerts, which include big national and local news.

If I’m away from the computer for an extended period of time — or if I’m bored somewhere — I’ll check Google Reader on my phone. If I just want a quick peek at the latest headlines, I’ll go to the mobile version of a site such as CNN, NYT or the Herald.

Kyle Mitchell is a music writer. He carries an iPod Touch. In an IM conversation, Kyle told me about his news habits.

NYT is one that keeps going down all the time. AP Mobile News is absolutely fantastic: runs fast as hell and top news never contains any bullshit like celebrity news. I check that a few times a day. Google News has a similar setup, but it’s much more clunky.

Brett Roegiers associate producer at CNN.com said

On my phone, I consume the news via Google Reader and Twitter.

Brett volunteered some advice to media outlets:

I’ll tell you what news organizations should pay attention to: location-based web apps. I click ‘restaurants’ or ‘bars’ and it shows me what’s in my area without me having to input where I am. I guess I’d say try to take advantage of the platform in some way and not just show the latest headlines.


Lyndsey Lewis
has an older Nokia, but checks the news on her iPod Touch.

I don’t use my phone, because I have a shitty Nokia phone and it’s hard to read stuff on it. But, I also own an iPod Touch, which I bring with me everywhere and use for news. I have the New York Times app on it and use that almost every day.

So what applications are you using to get the news on your phone? What do you think media outlets should be doing to get people’s attention? What can manufacturers do to make phones easier to use in this context?

A journalist outside of j-school


…not quite like a fish out of water.

I graduated from the University of Florida 5 months ago, and it took this long to realize that while I brag that everything I know comes to me from Google Reader and Twitter, I knew a lot more when I was surrounded by other journalists.

I knew who the badass journalists were, I knew when and where the awesome conferences were and I knew where to turn for any other information I didn’t have at my fingertips.

Now I’m 1,000 miles away from that network. I don’t know anybody here, I don’t know where to look for all the things I used to know.

So my question today is, as a journalist learning to be out of school, where do I turn?

I want to know when there are good conferences or panels in the city. I want to forge relationships with other journalists. Where before I was guided by my teachers, I now have to do these things myself.

Any advice?

Yet another “What I learned” post - Miami Herald Internship


Friday was the last day of my extended internship with The Miami Herald. I will miss working with such forward-thinking journalists, so many people who, whether they understand the intricacies of the digital world, really want to know how to make things work.

It’s amazing how close people can become in just a few short months. I feel like I have a family at the Herald: the people I worked with were kind, supportive and enthusiastic.

The most important thing I learned has nothing to do with skill set or journalism in particular. It was learning to work with people who believed in me from the start, who saw what I could do and let me do my job. It’s a heady feeling.

I also learned that, no matter where you are, there are always those silly bureaucratic things that get in the way of progress. I ran into these at The Alligator, but the Herald is no different. Another important lesson.

At The Miami Herald I was given the opportunities to work on projects on my own and in a team. I was able to help people tell stories online. I got to write a little bit. I was even given point on a huge project: building a new Flash package for a video project in AS3.

My internship is over, and I’m starting a new life in New York City. It’s exciting and scary, but with my experience and the people who believe in me, I know I can make it all come together.

Tomorrow’s News, Tomorrow’s Journalists


I just joined the “Tomorrow’s News, Tomorrow’s Journalists” young journalist’s blog ring.

We’ll write about a different topic each month and address issues important to the under 30 crowd.

This month’s kickoff topic is: The biggest challenge facing a young journalist in today’s media is…

Check out my answer and others at Tomorrow’s News, Tomorrow’s Journalists.

Newspaper curmudgeon talking points


This is amazing. Must memorize. Where did I hide my index cards?

• Comments are worthless vitriol and they degrade the work of journalists.

• Never link to your competitors, you’re just giving them traffic!

• Social media is a fad. Investing in it now will be a waste of time and money when it all goes bottom-up.

• A blog is not a tool for journalism, it is for people in robes writing about their cats.

• Citizen journalists suck. They’re biased! They have opinions and everything. Act like they own politics.

From:

The ultimate guide to newspaper curmudgeon talking points — Eat Sleep Publish.

Comment Inspired: Job Descriptions


About a week ago this comment showed up here on my blog:

“I’d like to learn more about the process to publish at a professional epaper, about functions and tasks of reporter, sub-editor, IT technician, web master… Could you tell me about those? Tks”

I’ve spent the last week trying to define these different jobs, and I’m not satisfied with what I came up with. Every newspaper seems to function differently, especially as far as publishing online goes.

Anyone want to chip in some descriptions?

Berlin is a shit-hot sexy city


Yes, there is a story behind the title.

On Friday I set out down Prenzlauer Allee toward Alexanderplatz to find a subject for my class project. I figured that if I walked all the way the the Brandenburg Gate and couldn’t find a subject somewhere along the way, I need to go back to school.

I’m not sure how Germans view newspapers and journalists, but it can’t be good. There was a guy in Alexanderplatz holding a sign and talking to people about the vegan lifestyle. He got all excited when he found out I was American, because his group gets all their statistics and facts from American vegan groups. After about 30 mins I tried to get him to be my subject, and he sorta freaked out. Time to move on.

My next attempt was down by St. Marienkirsch. A bunch of tough-looking punks were gathered around a black van with their dogs. I walked up and sorta hung around until someone spoke to me in English. Turns out the van is owned by a group that brings food to Berlin’s homeless. The woman in charge didn’t want to do an interview either.

I actually did have to walk all the way to the Gate. The horse-drawn carriage drivers didn’t speak enough English, the performance artists were, well, performing.

bad portraitsThen I saw a bright pink sign. It said “Bad Portraits.” Not even thinking about my project, I started talking to Neb, the man behind the sign. About an hour later, he agreed to let me come back the next day and take photos.

I met up with Michelle and Robyn later to do sunset shots of the Brandenburg Gate and the Reichstag.

Most of Saturday I spent shooting. Neb was a great subject; acted like I wasn’t there.
Neb Poulton

Yesterday I went to a huge flea market. It looked like 50 people had emptied their attics out onto tables. There was a guy selling only masking tape. Another table was filled with screwdrivers.

Hopefully today will be a shopping day. I still need to find a German army jacket. I finished my project and other work for the class this morning.

UWIRE 100


Today UWIRE released their list of the top 100 student journalists in the country.

Mindy McAdams nominated me for the award and thanks to her and others’ recommendations, I got it!

It’s weird to be recognized in this fashion. I don’t think I’ve done anything particularly spectacular. Just what I thought would be good.

So forget all that thank you crap. Congrats to the other 99 winners, especially Greg Linch, Jenna Marina and Nick Zaccardi.

Nextnewsroom: college media innovation


Facilitated by Kathleen Sullivan

How do we build in opportunities for trying new things?

How do student journalists balance work and classes?

How do we manage more (with only so much staff)? Where can you scale back, where can you do more?

Different deadline realities, diff sources for content, what can be delegated and what can’t?

Teamwork for stories instead of individual ownership?

The story doesn’t end when it goes to print. You can have all sorts of discussions online.

Build in-house wiki(s) to avoid starting over with new staff

Google 20% project time

Additional platforms = additional people, so ppl get territorial. How do you solve that problem?

Aside: Livestreaming is so cool!

Get interdisciplinary staff, not just j-students.

What can you make into a product (low-hanging fruit)?

The Next Newsroom Conference


Yesterday was the first day of the Next Newsroom Conference, with keynote speakers and panels and all kinds of good discussion. Unfortunately, I missed the first couple of speakers, but Greg Linch totally has my back: check out his complete coverage of yesterday.

My notes from Randy Covington’s speech:
Newsplex:
Its not about formats or technology but on stories
cover stories across media
stories are better because of audio, video, community interactivity
we live in a mutli-media world
people are using media in diff ways

TRAINING

newsrooms will be different: no more assembly line
Edipresse - cubicles and open space 2002-2003

New roles for full media newsroom

Newsflow editor: story
directs coverage across formats and delivery services
integrates multiple products under unified editorial brand
service to a broad range of news consumers
multiskilled journalist: content
able to work in diff formats and do diff things (video, text, graphics, audio, photos and interactivity)
NOT EVERYONE NEEDS TO BE THIS - BUT - bring in MORE multiskilled people who like to shape and control their own work
news resourcer: context
informatics journalist/editor
apply news judgement with understand of informational landscape
cybrarian, not news librarian
google is not good enough
story builder: experience
one editor handles story for all mediums
combines roles of print copy editor and broadcast producer
convergence organizational models:
Tampa Tribune

Nordjyske - denmark was dying, needed to reinvent, created an all-news cable channel on model of old cnn news, dont need lots of people
NOW - free papers, local papers, the news channel, 2 radio stations and a web site with 248 jous
editors for each medium refine the content
editorial depts serve all media
NOT one size fits all
started charging for tours, jous all over were willing to pay
super desk: groups for diff mediums in open space with editorial mtg place in the center

Daily Telegraph - london
24-hr digital multimedia newsroom
story components integrated from the start
three job titles: reporter, editor, producer
hub and spoke system for organization of newsroom

I’ll come back later and clean up the formatting on that. After Covington there was a panel discussion responding to questions posed by the audience through Twitter. So I stopped taking notes and made my commentary there instead. I’ll round that up into something cohesive later today as well. But you can check out the continuing conversation on Twitter.